Working in public and private radio, running a piecart, well placed to
observe social change
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John Spencer
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Change to working in the radio business
The New Zealand Broadcasting Corporation advertised that they wanted reps
and would train them in all aspects of the broadcasting industry -
copywriting, accounts, scheduling and programming.
I was appointed and I had the selling skills but I needed the product
knowledge. This was a different style of selling because what I was to
sell was an intangible product, TIME.
Change in the radio industry
In the early seventies there was no competition until Radio Avon began
broadcasting in the mid seventies. When private radio came to the fore
business in the media in New Zealand was radically changed, not only
because of the competition but because of the technical changes that were
progressively introduced from this point. Faxes, computers, cellphones and
more media choices meant that the media world changed rapidly from a
dinosaur to a state of the art business. With this change came the most
aggressive competitive techniques in selling.
There were campaigns to get advertisers to buy air time in bulk for a
committed amount per annum instead of the advertising budget being divided
among radio, print, movie and pamphlets.
In the mid eighties I worked for Radio Avon for some years and became
experienced in the ways of private radio. In Rotorua I was employed to put
a new radio station on air, one of the first private stations in the
region. Although private radio had begun in the mid seventies the
provincial stations were still closed shop - only Radio New Zealand
operated away from the main centres. I had to build the station from the
ground up. I was new to Rotorua and knew nobody there. I was faced with
empty offices and no client base. I had to furnish the offices, find
accommodation for myself, employ reps, and establish a client base, all
done thinking on my feet - and I had two weeks to complete the whole job.
Radio New Zealand had a stranglehold so it was a case of thinking "outside
the square". I was there to prove a point - that the public were ready for
a change - and they were!
I received a Mobil award on two occasions for the best on-air promotion. I
had designed the promotion and tailor-made it for the business being
advertised. The result was increased public awareness of the product and
increased sales. The products advertised were very different. One offered
bakery products which were supplied to supermarkets and wanted to develop
awareness of their brand name - Yardleys. The other was McKenzie and
Willis, a furniture business.
In the late eighties more and more frequencies were becoming available
which was the start of the warmongering for total power and dominance in
the broadcasting industry. There were groups of privately owned radio
stations working for control of the radio frequencies, and there were
frequent takeovers by independent operators of small, either established or
about-to-be-established, radio stations. For instance the Radio Otago
group owned frequencies in Christchurch though they were based in Dunedin.
In the North Island stations like Radio Pacific started buying up as many
North Island frequencies as possible. Finally Radio Pacific bought out
the Radio Otago group. By then Radio Pacific was known as Radio Works.
Radio Works presently own The Edge, The Rock, Solid Gold, Radio Pacific,
C93, and I94.
All those stations are now available in every centre in New Zealand. Two
major players - Radio New Zealand and Radio Works - now have almost total
power over radio in New Zealand. However, Radio Works are now owned 100%
by Canwest, which is a Canadian group, and Canwest also owns MoreFM, TV3
and TV4.
Power has become the key word in the radio industry - not power to the
people, but power to the Fat Cats. Once again the rich are getting richer.
Change again to Home Shows
I wanted to try something different and became involved in a very
successful new venture in Auckland putting on Interior/Exterior Home Shows.
Then many of the exhibitors decided to put on their own Home Shows, so that
venture came to an end.
Recreating the old piecart
Always an adventurous entrepreneur, in 1992 I joined with two partners to
set up a piecart in the centre of Christchurch. The earlier piecarts had
closed.
The reason for the demise of the earlier piecarts in Christchurch was the
local burger bars which had opened in the suburbs in the sixties. The
Christchurch City Council put such strict food hygiene regulations on those
burger bars that their owners insisted that the same regulations apply to
the piecarts. The owners of the piecarts were reluctant to spend the money
involved in meeting the regulations and chose to close instead.
After some months delay waiting for a permit from the Christchurch City
Council we were given permission to open in Latimer Square. We bought an
old Transport Board Bus. We converted the front into a kitchen and had a
counter where the back door is, leaving the back of the bus free for up to
twenty one diners to sit.
This bus offered much more comfort than the old style of piecart where
diners had to stand to eat at the counter, with only the upper body
protected by the canopy. I remember someone telling me after they had
eaten at the piecart that the food was fine but the draught around the legs
had to be felt to be believed. Our diners sat in the bus at tables and
could choose from a varied menu. They could order the traditional "Pea,
Pie and Pud" ('pud' being potato) with onion, beetroot, and real gravy
(not out of a packet), or they could have steak, eggs, fish fried or
grilled, or mixed grills. Customers could eat in or take away their meal.
Free coffee was offered with all orders. We were open seven days a week
from 5 pm till 3 or 4 am. I did a great deal of the cooking and could
comfortably handle two hundred meals in a night.
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The Pie Cart
Photo source John Spencer
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After one year my partners wanted to lease the business to someone else,
but in a cash industry you have to be hands-on to be successful. Before
long the piecart closed.
Small businesses have difficulty surviving
The demise of the local burger bars several years after the piecarts closed
was caused by the spread of the multinationals like Burger King, McDonalds,
and Kentucky Fried which opened branches in the cities and the suburbs.
Drive-ins made it even easier to obtain fast foods.
There is little room now for small businesses unless you are specialising
in a sought-after product or service or are a franchisee.
Employment opportunities in the 50s, 60s and 70s reduced in the 80s and
90s
When young people were leaving school in the 50s, 60s and 70s they could
get an apprenticeship and there was room to continue on with the business
where they trained or go out and establish their own business in that same
field. When in the late seventies and early eighties the change came, this
country's governments and the hierarchies like the IRD have been partly
responsible for the demise of many small business, because they have
offered no incentives for tradespeople, medical people, or other
professionals.
Successive governments have sold New Zealand down the tubes. A classic
scenario is presented by the banks - all foreign owned, our lands, our
railways, and our communications, our radio stations and our television.
What is there for the guy leaving school?
People wonder why young people are growing up with lippy, know-it-all
attitudes. We can find this from five year olds to eighteen year olds.
They claim to know it all, when they have had no experience of life. They
are in for a shock when they face adult life in the new millennium. They
are steeling themselves against what lies ahead and who can blame them?
Our generation of opportunity/greed has turned society into what it is and
that is reflecting on to the children.
The old refrains we used to hear don't work any more. "In my days" - no
one wants to listen. "Wait till your father gets home" seldom works as so
many children are growing up in a one-parent family.
The times, they have changed!!!
The gap in society
The gap is widening as the rich are getting richer and the poor are getting
poorer and though we are told it is not so there seems to be one law for
the rich and a different one for the others.
The pendulum swinging
It is not all doom and gloom. There was the drift to Auckland, but now
there is a turning of the tide. The multinationals and the conglomerates
took their businesses to Auckland or to Sydney where all the big players
were. Right now there is the beginning of a return to interest in the
South Island.
What will be written by those who grow up in the 2050s?
I wonder what will be said if someone takes this up and writes about
growing up in New Zealand in the new millennium fifty years from now.
My mind can't comprehend the changes ahead as it has been catastrophic over
the past five, four, three, two and now one year.
Can your mind cope?